Terms & Conditions

Welcome to TOFFPARK. By accessing our website, purchasing our products, or visiting our stores, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of TOFFPARK’s website, products, and services. TOFFPARK reserves the right to update, change, or replace any part of these terms at any time without prior notice.

2. Products & Pricing

  • All products displayed are subject to availability.
  • We reserve the right to change product prices at any time without prior notice.
  • Despite our best efforts, pricing errors may occur. In such cases, TOFFPARK reserves the right to cancel the order.
  • Product colors may slightly vary due to lighting and screen resolution.

3. Orders & Acceptance

  • After placing an order, you will receive a confirmation message/call.
  • TOFFPARK reserves the right to refuse or cancel any order for any reason, including product unavailability or pricing errors.
  • Orders may be cancelled before dispatch.

4. Payment

  • We accept Cash on Delivery (COD) and other available payment methods displayed on the website.
  • Full payment must be made before order confirmation for prepaid orders.

5. Delivery

  • Delivery timelines may vary depending on location and courier service.
  • Delays due to natural disasters, strikes, or courier issues are beyond our control.
  • Delivery charges (if any) will be shown during checkout.

6. Exchange & Return Policy

  • Exchange requests must be made within  3 days of receiving the product.
  • Products must be unused, in original condition, and with original packaging.
  • Exchange is applicable only for size issues or manufacturing defects.
  • No exchange or return is applicable on discounted/sale items unless there is a manufacturing defect.
  • Customers must bear the delivery cost for exchanges unless the issue is from our side.

7. Warranty & Product Quality

  • TOFFPARK ensures quality products. However, damage due to misuse, water, rough use, or improper care is not covered.
  • Minor variations in design or color are not considered defects.

8. User Responsibilities

  • Customers must provide accurate information while placing orders.
  • Misuse of the website, fraudulent activities, or false orders may result in account restriction.

9. Intellectual Property

All content on this website, including images, logos, designs, and text, are the property of TOFFPARK and may not be used without permission.

10. Promotional Offers

  • Promotional offers, discounts, and campaigns are valid for a limited time only.
  • TOFFPARK reserves the right to modify or cancel any offer at any time without prior notice.
  • Offers cannot be combined unless stated otherwise.

11. Limitation of Liability

TOFFPARK shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

12. Privacy

Customer information is kept confidential and used only for order processing and communication purposes.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Bangladesh.

14. Contact Information

For any queries, complaints, or support, please contact:

TOFFPARK Customer Support
Phone: +8801811877477
Email: support@toffpark.com
Address: Level 2, Rupayan Latifa Shamsuddin Square, Mirpur 1, Dhaka-1216